- Item is in good shape, unused, unworn, and contains all its parts with their original tags/package.
- Free gifts must be in good shape, unused, unworn, and returned at once.
- Lingerie, water bottles, hair accessories, glasses, hats, jewelry, socks, and masks cannot be returned for sanitary reasons.
- Our swimwear comes with a removable hygiene liner as a form of health and safety. Due to sanitary reasons, we will only accept a return if the hygiene liner is still attached.
- The original shipping fee and Shipping Guarantee are non-refundable.
- Loose threads, raw edges, thickness, touch, and differences in color due to differences in monitor display do not constitute as quality issues.
- Returns due to dissatisfaction in style, color, and changes in personal preference do not constitute as quality issues.
- Damages due to use, wash, care, improper maintenance, self-repair, modifications, or other human factors do not constitute as quality issues.
- Please refer to our sizing chart for decisions on your purchase, as our service team can only offer our recommendations. Returns due to sizing issues do not constitute as quality issues.
- Due to differences in design and style between items, there may be slight differences with different items in the same size. Please refer to actual measurements.
1：Please contact Customer Service, indicating the item(s) you would like to return and the reason. If there are quality issues, please provide images of said item(s).
2：Please mail back your item(s) according to return instructions from our service
3：After our warehouse has received your item(s) and approved your request, the corresponding refund will be issued according to your communication with our service team to the original payment account or credit card.
Return & Exchange Policy：
Your order will be fully refunded if it’s cancelled within 24 hours before shipment of purchase.
-Enter the order center to cancel.
-Once canceled, we will issue you the refund back to your original payment within 1 week.
-Any questions. Contact us
Items could be returned & exchange within 30 days of receipt.
-If there is a need for return or exchange, please contact us to help you deal with it.
After receiving your request, service specialist to contact you within 24 hours.